Amazon Vendor · Vendor Central · 1P

Your entire Vendor account, from purchase order to payout.

Agents that check, acknowledge, order from your suppliers, ship and claim — within Amazon’s deadlines, in every country you sell in.

Request a Vendor account audit See the full chain

Vendor sheet

Amazon countries connected: 9
Vendor Central pages mapped: 157
Purchase order checks: every 5 min
Steps in the chain: 14

Amazon’s rules

Vendor Central keeps its deadlines. So do your agents.

Five Amazon rules, and what the agent does about each.

01Acknowledge every purchase order within 24 hours

What the agent does: Checked every 5 minutes, acknowledged based on your suppliers’ replies and your thresholds; alert if an order nears its limit.

02Tie every carton to an advance shipping notice (ASN)

What the agent does: ASN sent through the API as soon as the shipment is ready, ASN number read back from Amazon.

03Deliver before the window closes

What the agent does: Lines that will not ship in time are flagged; their zero-out is prepared within the deadline, with its cost.

04Dispute receiving discrepancies on time

What the agent does: Discrepancies calculated line by line, shipped against received; proof of delivery requested, case prepared or opened with Amazon with the proof, then followed up.

05A cost decrease is final

What the agent does: No agent ever changes a cost. It tracks, alerts and prepares; you decide.

The chain

The chain, step by step.

What the agent does, and what stays with you.

The Amazon Vendor chain in 14 steps: what the agent does and what stays with the client
#	Step	What the agent does	What stays with you
01	Inventory sent to Amazon	Daily inventory feed (COSTINV), one per vendor code, all your suppliers combined. Held back if a supplier is missing or stock drops abnormally.	Approve the inventory rules
02	Purchase orders	Checked every 5 minutes, across all your countries and vendor codes.	Nothing
03	Routing	Each line goes to the supplier that carries the product in its catalogue. Mixed orders are split line by line.	Set the routing rules
04	Supplier order	Sent in the supplier’s format: yes / no / quantity link, spreadsheet, or email in the usual thread; reminders at the right times.	Choose each supplier’s channel
05	Acknowledgement to Amazon	Sent on time, based on the supplier’s reply and your margin thresholds.	Set the thresholds
06	Pro forma and case packs	Replies and pro formas read; case packs checked before shipping.	Nothing
07	Advance shipping notice (ASN)	Sent through the API, ASN number read back from Amazon.	Nothing
08	Labels	Carton labels and ASN label prepared and sent to the supplier.	Nothing
09	Warehouse change	The supplier is notified when Amazon changes the destination.	Nothing
10	Receiving	Received matched against shipped, line by line; rejected lines flagged.	Nothing
11	Discrepancies and proof	Proof of delivery retrieved; case prepared, or sent if you’ve authorised it for that type of discrepancy.	Approve, or authorise once and for all
12	Lines that won’t ship	Zero-out prepared, with its cost.	Approve
13	Invoices and payouts	Invoices and their status read from Amazon; payouts and deductions reviewed.	Issue, dispute
14	Costs and agreements	Cost decreases requested by Amazon and pending agreements picked up and flagged; no cost changed without you.	Accept or decline

Vendor Central

157 Vendor Central pages. None left to chance.

We’ve mapped every page of Vendor Central — 157 pages and sub-pages — with, for each one, what it’s worth, where the data comes from and who watches it. Our rule: API first, EDI second, screen last. For every page with a deadline or a right to dispute, the map assigns the watch agent that re-reads it, and how often, read-only.

Source orderAPIEDIScreen

Page families

Orders and shipmentsPurchase orders, cancellations and their reason, ASN queue, delivery appointments.
Receiving and chargebacksReceiving discrepancies, chargebacks, operational performance.
MoneyInvoices, payouts, debit notes, returns, dispute management.
Costs and agreementsCurrent cost, requested decreases, co-op agreements, bulk buy requests.
Catalogue and complianceListings and their issues, declared case packs, availability, compliance.
AnalyticsSales, inventory at Amazon, forecasts, Amazon’s margin, traffic.
AccountSession, contacts, supplier closures, EDI, new vendor codes.

The rule every watch agent follows

1
It reads API first, otherwise the page itself, read-only.
2
It compares with the day before.
3
It matches against your data: order, ASN, supplier, carrier, invoice, proof.
4
It alerts only when money or a deadline is at stake — once per incident.
5
It prepares the action wording, documents, deadline, direct link. A person clicks in Amazon.

The session guard

When Amazon moves, the agent stops. It doesn’t guess.

A guard watches the Vendor Central session. If it drops, screen-based agents skip their run — never forcing a login — while API-based agents carry on. If Amazon changes a page, the agent stops instead of guessing. We fix the agent, not just today’s case.

If the Vendor Central session drops

API-based agentscarry on

Screen-based agentsskip their run

They resume at the next run, once the session is back

Countries

All your countries. All your vendor codes.

France, Germany, Italy, Spain, the Netherlands, Belgium, Poland, Sweden, the United Kingdom: each country has its own access, language, warehouses and rules. Your vendor codes are listed one by one; an agent refuses to act on a code that isn’t yours.

France
Germany
Italy
Spain
Netherlands
Belgium
Poland
Sweden
United Kingdom

Suppliers

Your suppliers reply in one click.

Each supplier gets its orders in the format that suits it: a page with its lines and three possible answers — yes, no, or the quantity available —, a spreadsheet, or an email in the usual thread. It sees its own lines and nothing else: not your selling prices, not your margins, not your other suppliers.

Example

Supplier B · PO 7QX4M2KD

3 lines to confirm

Ref.	Requested	Reply
B-1042	3 cartons	YesNoQuantity: 2
B-2210	1 carton	YesNoQuantity
B-0937	2 cartons	YesNoQuantity

Preview of a supplier’s reply page

Illustrative example — names, numbers and amounts are made up.

The life of a purchase order

Example

Monday 06:05
Purchase order 7QX4M2KD arrives: 12 lines, warehouse in Germany. It’s picked up within 5 minutes.
06:10
9 lines go to supplier A, 3 to supplier B, based on their catalogues.
08:00
Each supplier receives its link. A replies “yes” at 10:42. B replies “2 cartons instead of 3” at 11:15.
11:20
The acknowledgement goes to Amazon: 12 lines accepted, the last one with the adjusted quantity.
Wednesday 15:40
The shipment is ready: 12 cartons, ASN sent through the API, labels sent to the supplier.
The following Monday
Amazon reports one carton missing. Proof of delivery is retrieved, the file prepared, the deadline logged. A person approves sending the case.

Illustrative example — names, numbers and amounts are made up. It shows the process, not a client result.

FromSelli · FDE

ToYour Vendor account

How much is your Vendor account letting slip?

The audit measures it, area by area, read-only. Then you know which agent to start with.

Request a Vendor account audit What the audit covers